Karnataka woman deposits Rs 1 lakh in post office under senior citizens’ scheme in 2023, postmaster allegedly flees after misappropriating money; consumer panel orders postal department to pay Rs 1.15 lakh with 6% interest, Rs 10,000 compensation for mental agony and Rs 5,000 in litigation costs

Lalitha, a resident of Naregal, invested money in a post office for her retirement savings. After not receiving the promised deposit documents, she approached postal authorities for assistance. The postal department denied her claim, citing a lack of recorded entries regarding her deposit. A consumer commission ultimately ruled in her favor, ordering the postal department to reimburse her. The department was also directed to pay compensation for the distress caused.