Chandigarh: Insurance firm told pay up ₹3.8L to house owner for damages from internal leakage

The commission directed the firm, Liberty General Insurance Ltd, to pay ₹3.86 lakh to the complainant, Dheeraj Khanna of Khudda Lahora, for the losses he suffered due to this and ₹35,000 as compensation for the harassment faced and litigation costs. They observed that “internal leakage cannot be equated with seepage” and exclusion clauses must be construed strictly. The commission directed the firm, Liberty General Insurance Ltd, to pay ₹3.86 lakh to the complainant, Dheeraj Khanna of Khudda Lahora, for the losses he suffered due to this and ₹35,000 as compensation for the harassment faced and litigation costs. They observed that “internal leakage cannot be equated with seepage” and exclusion clauses must be construed strictly.