Bengaluru woman orders curd on Blinkit, finds packet damaged, searches online for customer care number to claim refund, follows WhatsApp link sent by fraudsters and loses Rs 98,000

A homemaker from Vasanth Nagar ordered curd online and received it in a damaged condition. After contacting customer service, she was guided by a fraudster through WhatsApp for a refund process. Following their instructions to upload a photo of the damaged packet led to another call from a different fraudster. Upon checking her digital payment account, she inadvertently entered her password, resulting in a significant financial loss.