Man travelling from Bengaluru to Shivamogga with family of 24 finds no water in train toilets, gets off at Tumakuru after station master fails to respond and spends extra Rs 1,760 on tickets for another train; consumer court orders Railways to pay Rs 15,000 and refund fare with interest

A family of 24 traveling from Bengaluru to Shivamogga encountered severe toilet issues during their train journey. Upon receiving no response from the station master, they exited at Tumakuru and purchased new tickets. The consumer commission instructed South Western Railway to refund the original fare and provide compensation. The commission mandated the payment to occur within 45 days. Failure to comply will result in additional interest being applied.