Tri-Cities India > Blog > Udupi Tri-City > Airline marks Delhi passenger as ‘no-show’ after he misses Bengaluru flight, claims he reached check-in counter at 6.10am; consumer commission finds no CCTV footage or other evidence to establish late arrival, orders Rs 11,587 refund, Rs 50,000 compensation and Rs 10,000 costs
Airline marks Delhi passenger as ‘no-show’ after he misses Bengaluru flight, claims he reached check-in counter at 6.10am; consumer commission finds no CCTV footage or other evidence to establish late arrival, orders Rs 11,587 refund, Rs 50,000 compensation and Rs 10,000 costs
A Delhi consumer commission has directed an airline to compensate a passenger for missing his flight. The passenger, who arrived early for check-in, alleged delays caused by ground staff. After the passenger missed his flight, he incurred additional costs for a new ticket. The airline’s claims were not supported by sufficient evidence, such as CCTV footage.
